Argus
I classified INC-2104 as P1. Same shape as INC-1987 from last quarter.
For SRE
SRE teams use Argus to run service-level incident tracking, error budgets, on-call rotations, mttr/mttd reporting, and blameless postmortems. SREs track MTTR, error budgets, and on-call load — and let AI surface lessons their team already learned last quarter. No CMDB to fill in, no workflow editor, no template forms.
I classified INC-2104 as P1. Same shape as INC-1987 from last quarter.
I noticed the checkout queue climbing past 4k. Opened a thread.
I logged the rollback for the audit trail — decision, approver, timestamp, and the metric that triggered it.
Argus · needs your nod
I'd like to roll back deploy web-checkout@a4f8b21 from 13:47 UTC. High-risk — that's two-keys territory.
A glimpse of the watch — your console will be quieter most days.
Argus · for sre teams
SRE operations have a shape — the incidents, audit trails, and approvals your team handles day after day. Here is what I watch for, what I do, and what I leave to you.
Why teams choose Argus
I classify every incident the moment it lands —
Every incident lands pre-classified by severity, scope, and likely owner — with a confidence score humans can override.
I find the past incident that already taught your team this lesson —
pgvector embeddings surface every related incident, postmortem, and runbook from your history in milliseconds.
I start tracking from the first incident, not the first CMDB row —
No CMDB to fill in, no workflow editor, no template forms. Start tracking incidents in five minutes.
I keep the trail your auditor will read —
Every create, update, status change, and assignment is logged. Compliance-ready out of the box.
Argus · sample watch
Three threads I'd open today, if your sre ops looked like the median.
When latency on a customer path climbs, I see it before the inbox fills. I'd open the thread, surface the past incidents that taught your team this shape, and throttle the noisy actor if you let me.
Whatever counts as reportable in SRE ops gets a clean record before someone has to assemble one. I'd draft the summary as the thread closes — yours to revise.
Every change approval, every rollback, every page — logged with actor, timestamp, confidence, and the metric that triggered me. Your reviewer reads my diary, not a spreadsheet.
Your industry shapes the threads, not the tool. I learn yours in the first week.
Frequently asked
Service-level incident tracking, error budgets, on-call rotations, MTTR/MTTD reporting, and blameless postmortems. Argus is designed for teams that need ITIL-style discipline without the legacy-suite weight.
Yes. Alert sources, on-call paging, and incident channels all wire into Argus out of the box.
No. Argus discovers assets, services, and relationships incrementally. Start with one incident; add structure as you go.
Start with a 15-day free trial, no card required. Paid plans are $49 per user per month for production teams. Self-hosted and regulated-industry deployments are available on Enterprise — custom pricing, contact us.
Every workspace is row-level isolated. Embeddings, attachments, and audit logs live in tenant-scoped namespaces with no cross-tenant reads.
Start a 15-day free trial. No credit card required.
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